RETURN POLICY

Hassle-Free Returns & Exchanges

At Velorano, we want you to love your purchase. If you're not completely satisfied, you can return any item within 30 days of delivery for a full refund or exchange.

Easy Returns

  • Eligibility: Items must be unused, in their original condition, and returned with all original packaging.

  • How to Return: Simply contact our customer service team with your order number. We'll guide you through the return process step by step.

  • Refunds: Once we’ve received your return, we’ll process your refund to the original payment method within 7–10 business days.

Smooth Exchanges

Need a different size, color, or product? No problem. Just get in touch with us—exchanges are subject to product availability, and we’ll gladly assist you with the process.

Your satisfaction is our priority. If you have any questions or need assistance, our customer service team is here to help.